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Home  /  Testimonials

Testimonials

Bright office room with classic desk and built-in shelves

The following are extracts of written testimonials we have received from some of our past clients. We will be happy to put you in touch with any of our past clients so you can speak with them directly regarding their experience of using our services.

Testimonial Categories

  • Expats
  • First Time Home Buyers
  • Downsizers
  • Upgraders
  • Out-of-Area Buyers

As first home buyers, we were inexperienced in negotiating with real estate agents, and felt unable to compete in such a competitive first home buyers market. We were also too busy to go to many inspections, particularly on weekends when most opens are scheduled. Enlisting buying agents to assist us was a great decision. …

Our agents made the process so smooth, and took all the stress out of buying a home. Their advice and service surpassed our expectations, from the very first meeting to after we had moved into our home.

Without their help it is unlikely that we would have even inspected the apartment we bought, and not only does it meet all our needs but the purchase price was at the lower end of our budget. We would certainly recommend them to anyone looking to buy property.

D. & M. Watson

Categories: First Time Home Buyers, Investors

We found the experience of using a buyers’ agent to be very liberating. It took a load off our minds. We also enjoyed having someone to bounce our thoughts off. It saved us a lot of time as we were given a summary of properties matching our price and criteria each week so that we only had to inspect those which have been shortlisted for us. …

The background research OH Property Group provided helped us to arrive at a fair value for the properties and gave us assurance that we were not overpaying. It also gave us the confidence to walk away without being afraid that we were losing out when a vendor was asking for a silly price.

It was definitely money well spent and we would definitely recommend your services to others!

P. & A. Wong

Categories: First Time Home Buyers

We have bought three other properties on our own before. However, compared to our past purchase experiences, this time it was so much easier. But most importantly, we had peace of mind knowing that we bought a really good property at a great price.

The buyers’ agent concept is quite new to Australia. We like the fact that you are not incentivised to sell or recommend a particular property – and that you are on the buyers’ side. As busy working professionals, we appreciate that you are able to take care of the entire buying process from the search up until the settlement. …

Our Buyers’ Agent took a very personal approach to helping us beyond just the buying phase and has saved us a tremendous amount of money by negotiating the best prices when dealing with third party service providers.

With the help of OH Property Group, we were ultimately able to buy a property in an excellent suburb which was initially priced well above our budget.

OH Property Group has access to the same database as selling agents and provided us with detailed sales history for the property as well as street and suburb price comparisons. It helped us to make our decision objectively based on the facts.

We just can’t thank you enough for your professional guidance and advice. We are truly happy with our purchase and feel very fortunate to have found OH Property Group at the right time. We would not hesitate to recommend your services to any of our family or friends.

A. & B. Sengphachan

Categories: Upgraders

Purchasing a new home is something that you might only do on a couple of occasions during your life but the responsibility of getting it right and trying to ensure that the decision that you do make is the best for yourself and your family is enormous. OH Property Group take that responsibility very seriously and were able in various ways to ensure that we put ourselves in the best possible position to make the decision that was right for us. …

  1. Firstly, they were able to respond very quickly to go and see properties that we felt that we might be interested in – even when that involved a property that we saw only a week before the auction. Our agents were still able to schedule a visit to the property and then produce a full valuation within 24 hours and make time to visit us at home in the evening so that they could explain the criteria for the valuation. This helped us to be confident that we were bidding with our heads not our hearts.
  2. Our agents were also able to carefully point out issues which were beyond our experience in relation to the condition of a property. For example, one home we visited caught our eye having recently been renovated and presenting very attractively. However, our agents were able to systematically provide very detailed evidence of why the renovation was substandard, including photographs of particular aspects of the property which we had just not noticed on our inspection. The ability to see both the positives and the negatives of any particular property somewhat more dispassionately was extremely useful.
  3. Thirdly, our Buyers’ Agents were able to provide important advice about the manner in which we should communicate with the Vendor in order to make an offer on the property clearly and confidently – sending a very clear message about how serious we were about the purchase despite our offering well below the asking price.
  4. Lastly, OH Property Group had great contacts which enabled us to get a building inspection organised within a day of our offer being accepted and have the property seen at 5pm on a Friday afternoon. When we were put in the position of having to exchange by close of play on Monday, the ability to complete the inspection so quickly became vital to the purchasing process and is something we could not have achieved on our own.

A. McConnachie & S. Wrangham

Categories: Upgraders

We had been looking for a property for over a year and we had missed on some key properties due to our lack of experience in dealing with real estate agents. This frustration and the lack of the time led us to hire OH Property Group to represent us.

The first meeting alone was such a great learning experience for us and a real eye opener. I can honestly say that we felt both excited and relieved at the prospect of hiring OH Property as our buying agent. …

Our experience with using a buyers’ agent went well beyond our expectations. The minute we met with you, we felt comfortable putting our trust in you. Our growing frustration with not being able to find a house for such a long time almost put us in a position where we felt we had to either lower our standards or build a house completely from scratch.

We are truly happy with our new home. We definitely agree that we were able to get a better price than if we had acted alone. OH Property Group’s professionalism and experienced negotiation tactics really landed us with the best outcome.

J. & V. Wu

Categories: Upgraders

I had only been living in the North Shore for 18 months after relocating back to Sydney from overseas. I had little knowledge of real estate values in the area and I needed to buy a house quickly and under very difficult personal circumstances. I needed a lot of hand holding to make my property purchase as simple as possible. I didn’t need an overly pushy salesperson.

After speaking to a few Buyers’ Agents, I signed with OH Property Group because they were the right personality for me. They also had a fairer formula for calculating their service fee from their competitors. I felt more comfortable knowing there was no incentive to recommend properties at the top of my budget. …

The service that OH Property Group provided went beyond the standard brief for a Buyer’s Agent. They only represent one client per price bracket at a time – to avoid competing interests. I was pleasantly surprised with the amount of time they were able to spend with me, accompanying me to most property inspections. They even took the time to show me around the area. They also recommended a solicitor, arranged property inspections, trades people – all of which have provided good value for service.

OH Property Group’s professionalism and tireless work ethic achieved the impossible in an impossible time frame. Without their help, I wouldn’t have even looked at the property I ended up buying.

Their fee for service is insignificant compared to the saving I believe I have made on the purchase price. The service that OH Property Group provided me has exceeded my expectations. I have already recommended their service to others and will continue to do so.

P. Christensen

Categories: Expats, Upgraders, Interstate Buyers

Our close friends worked with Oliver to purchase their home a couple of years ago and spoke very highly of the support that they received. When it came time for us to upgrade, we wanted to ensure that we paid a fair price for a quality home and thought that the best way to achieve this was through the services of a buyers’ agent. …

Oliver was always quick to respond and follow through when we needed his help. In a competitive market, speed is paramount and we felt like Oliver took this to heart and prioritised us when he needed to.

Oliver gave us confidence that the home we were interested in was good quality and gave us sound advice about the price we should be willing to pay. It was also a big weight off our shoulders to know that an experienced agent was bidding on our behalf at the auction which minimised the stress of the day. We feel very satisfied that we have made a good investment in a great area.

We have recommended OH Property Group to our friends who have now also engaged Oliver’s services.

S. & T. Seton

Categories: Upgraders

OH Property Group has enabled us to save money by securing the best property we can afford in the least amount of time.

After a failed property transaction, we felt we needed help from a buyer’s agent. Having experience in buying our first home, we thought we were veterans in property arena. The unsuccessful transactions we had in the past exemplified the harsh reality that we did not know as much as we thought. And so, we began educating ourselves through property magazines, books, and short courses to make certain we would not repeat the same mistakes. However, we were overwhelmed by the sheer volume and conflicting information available. As a result, we decided to hire a buyer’s agent. …

OH Property Group was proactive, efficient, and always available during each step of the buying process. Every week OH Property Group worked incessantly with us to narrow down and refine our search criteria. We found them to be valuable mentors through the entire process and we felt comfortable sounding out our ideas and concerns around properties we had seen. During our search we never felt rushed in making any irrational decisions and were able to digest all information in our own time.

Oliver and Henny complement each other to form a winning team. Oliver is a very astute negotiator, his commercial reasoning is sound, and he was able to coach us on the negotiation tactics we used in submitting our offers. Henny has a very high fidelity to detail and can pick up things that other people would cast aside as irrelevant. These small things discarded by others can make a big difference. Both of them are able to see around corners and paint a simple road to securing the best property in the least amount of time.

S. & R. Reyes

Categories: Investors, Out-of-Area Buyers

We were initially sceptical about the use of the services of a Buyers’ Agent, mostly due to the cost and concerns that they may not understand exactly what we are looking for (as we were not looking for a ‘traditional’ family home). We were finally convinced by some friends to at least meet Oliver and Henny on the premise that they have saved our friends time in searching for a property as well as costs in final negotiations and/or auction process.

We were immediately aware of Oliver and Henny’s vast level of knowledge in the property space, in particular compared to our knowledge. We commissioned them to support us in our purchase, and they far exceeded any expectations we had. Yes, sure we saved a lot of time and money as per our friends’ recommendations. But we got so much more. …

For example, we knew exactly what each property we were interested in was worth, which avoided the obvious mistake of overpaying in an overly competitive Eastern Suburbs market. We also learnt so much about building conditions that we were able to make informed decisions about our purchase in every sense. We knew the exact positives and negatives of every property, as well as significant detail in the amount of work which will need to be done depending on our requirements. Ultimately, when we finally bid on a property, we were very confident that it was the perfect decision for us.

Watching Oliver strategize throughout the process was like watching a beautiful piece of art – he made so many moves which ultimately resulted in significant savings for us, not to mention a very smooth and relaxed process. I did not ever imagine that buying a property in the market that we just did could be so easy!

Accompanying all this incredible knowledge was customer service at its very best – Oliver is a tremendous person who is so lovely, professional and calm at all times and especially under pressure. He was always available via whichever means we needed. He attended to every single question, request, email and phone call with razor sharp speed and focus. He provided education and knowledge transfer throughout the whole process. And he did all of this with a lovely and extremely professional mannerism.

Would we recommend OH Property? Absolutely – we are delighted with our decision to hire them and feel very lucky to have done so.

J. & C. Budge

Categories: Expats, Upgraders, Interstate Buyers

My partner and I recently returned to Australia after an eight year absence. Conscious of our ignorance of the state of the property market we decided to hire a buyer’s agent.

From the outset, Oliver Stier stood head and shoulders above the other buyers agents we interviewed. Oliver’s background in financial services gives him a much more rational and nuanced approach to property purchasing than other buyer’s agents, who overwhelmingly originate on the sell side of real estate. …

Over time we have also come appreciate Oliver’s exemplary professionalism; in an industry rife with ethically challenged real estate agents it has been a real relief to have a buyer’s agent who possesses such a strong sense of ethics.

Although our requirements were very exacting, and consequently our search period extremely lengthy, at no time did Oliver make us feel rushed. At every stage of the process it was apparent that his primary concern was helping us find a home that would satisfy our requirements and that we would be happy living in.

If you are in the market for a Sydney buyer’s agent, then I would recommend Oliver Stier without hesitation.

D. Stewart

Categories: Expats
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    What Our Clients Say

    • Henny and Oliver moved quickly to help us to secure the property at a great price. This was before the house has even been listed for sale. I have no doubt that it would have sold for a much higher price had it been put on the market.

      E. Yeo

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    • They proved themselves spot on with their estimates of the expected sales prices of properties we viewed.

      C. Chu & A. Siu

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    • Oliver is a person with high integrity who always has the client’s best interest as a priority.

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    • Your knowledge and expertise in what you do is incredible and the enthusiasm in which you put into your work is so evident in everything you do.

      T. & S. Tifa

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    • We felt like we were on the winning team from the time we called them. I just wish we had done it earlier!

      N. & J. Murray

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    • It was like watching a chess game unfold and Henny was able to think several steps ahead and take control of the negotiation process. It was nice to be in the driver’s seat for a change.

      R. & S. Chappell

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    • Having a buyers’ agent represent us at auctions helped relieve a lot of our stress. It was great to finally have an upper hand at an auction situation for we had the best people working for us.

      M. & M. Ng

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    • The property we ended up buying had 17 contracts out on the first open house inspection. Henny knew how to get us to the finish line by positioning us correctly and having an open communication with the real estate agent.

      Y. Cho & D. Wong

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    • We have bought three other properties on our own before. However, compared to our past purchase experiences, this time it was so much easier.

      A. & B. Sengphachan

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    • We were advised to let the Auction for our new house pass-in and in the end, we acquired the property for $165,000 below the Vendor’s Bid at auction. This savings means the Buyers’ Agent fees essentially paid for themselves multiple times over.

      S. Lam

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    • In an industry rife with ethically challenged real estate agents it has been a real relief to have a buyer’s agent who possesses such a strong sense of ethics.

      D. Stewart

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    • OH Property Group was proactive, efficient, and always available during each step of the buying process. During our search we never felt rushed in making any irrational decisions and were able to digest all information in our own time.

      S. & R. Reyes

      Read More
    • Oliver was thorough, considered, and he took time to understand our situation and tailored his approach accordingly.

      C. Tollemache & P. Anderson

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    • OH Property Group’s professionalism and tireless work ethic achieved the impossible in an impossible time frame. Without their help, I wouldn’t have even looked at the property I ended up buying.

      P. Christensen

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    • We were very impressed by their dedication, excellent service and attention to detail. Their expertise and advice are invaluable and gave us great comfort to know that one of our biggest financial purchases was a sensible one.

      J. & A. Surjadi

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    • Watching Oliver strategize throughout the process was like watching a beautiful piece of art – he made so many moves which ultimately resulted in significant savings for us, not to mention a very smooth and relaxed process.

      J. & C. Budge

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    • To think that we could have bought an ill fitting house for too much money and with possible regret, it’s really made us feel relieved that we have used your services to find the perfect house for us and at good value too.

      O. & C. Valentine

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    • Without their help it is unlikely that we would have even inspected the apartment we bought, and not only does it meet all our needs but the purchase price was at the lower end of our budget.

      D. & W. Watson

      Read More
    • We are truly happy with our new home. We were able to get a better price than if we had acted alone. OH Property Group’s professionalism and experienced negotiation tactics really landed us with the best outcome.

      J. & V. Wu

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    • More than making sure we were paying a fair price, Henny and Oliver asked us the right questions to understand what we valued in a property as a couple. They also took into consideration the stage of life we are in and our plans for the future.

      H. Ma & S. Wu

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    • We found the experience of using a buyers’ agent to be very liberating. It took a load off our minds. It was definitely money well spent and we would definitely recommend your services to others!

      P. & A. Wong

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    • It was a big weight off our shoulders to know that an experienced agent was bidding on our behalf at the auction which minimised the stress of the day. We feel very satisfied that we have made a good investment in a great area.

      S. & T. Seton

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    • Our Buyers’ Agent took away all the guesswork, did all the investigation and due diligence and presented us with everything we needed to know in order to make a well informed decision.

      E. Huang

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    • Oliver represented us at the Auction, let it pass in and then negotiated a price much lower than what we had been willing to pay.

      J. Chang & L. Truong

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    • I feel that Oliver and Henny were completely honest and open, working with only my best interests at hand.

      J. Mak

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    • The negotiation process was handled in a highly skilled, efficient and impressive manner and the property secured at the right price within a matter of days despite the competition.

      T. & D. Colwell

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    • From the moment we started working with Henny, her dedication to her clients became clear. We always found her to be incredibly insightful, thorough and trustworthy. In all things, she truly went above and beyond for us.

      J. & A. Pearce

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    • You reacted quickly at any time of the day to my requests for further information and appraisal and I believe that you understood my needs and could be trusted to provide reliable information.

      J. Gulley

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    • Our Buyers Agents were able to provide important advice about the manner in which we should communicate with the Vendor in order to make an offer on the property clearly and confidently – despite our offering well below the asking price.

      A. McConnachie & S. Wrangham

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    • Once the search started, we were really impressed by the frequency and quality of the communication, as well as the responsiveness to any questions we had.

      J. Tyler & L. Morphett

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