Testimonials

That’s another thing – Oliver and Henny are like real estate CSI agents – they look at every aspect surrounding the property you are interested in order to make an extremely informed decision about whether or not to buy and then how much to offer, and whether or not to buy before or at Auction. They really look at the property inside and out to make sure you are not buying a can of worms.

Another aspect that really struck me while working with Henny and Oliver was that we thought we were their only client while they were working with us… That may sound unrealistic, but the amount of attention to our search was impeccable and the finer details were never overlooked.

Bottom line: if we had to buy all over again, I would not hesitate for one second to hire Henny and Oliver. My only regret is that we didn’t hire them earlier in our search.

After I went to a property seminar that Henny presented at, I realised that in this competitive market, (on top of an ever busier schedule) we needed help from an expert! My husband agreed for us to meet with Henny and Oliver, since he thought that they would be able to advise us if we should be looking in other suburbs. Henny and Oliver listened to my long list of requests, spoke to us about what was realistic for our budget and helped me change the way I think about how to work around those wants and needs so that we can still find a house in the suburbs that we want and within our budget.

As we engaged their services, we started visiting properties that Henny suggested each week that were within our budget and much closer to what could work for us. After the open homes, she gave us a breakdown of the good and bad of each place to help us decide what to do next. Having a second opinion (and from a practiced eye) really helped us be more decisive. She noticed a lot of things we missed while going to open houses with our kids in tow, and attended open homes when we couldn’t.  We were thoroughly impressed with their knowledge of the area and the market and the real estate agents. As our search went on, they proved themselves spot on with their estimates of the expected sales prices of properties we viewed. Henny worked really hard to understand what we were looking for and shared an understanding of my concerns as a mother of young kids. We were never pushed to like or buy something we thought that wouldn’t work for us and they were ever patient with my questions and my uncertainty about a property. Even as I started worrying that we would be priced out again, Henny was cheerily and reassuringly confident that we can still get a house we wanted where we wanted. After searching all this time I thought for sure we could be a rare example of someone who they couldn’t find a property for, but 3 months in, they led us with a brilliant strategy to the exchange of contracts on a property against another bidder (with deeper pockets)! It was a relief to have them take care of everything from organising building and pest inspection to delivering the final winning offer on a busy work day.

To be honest, I kind of hoped that a buyer’s agent would be magicians who could find me house completely fulfilling my criteria and well below my budget, but in this current fast growing seller’s market, I realised that what the most important things they did for us, was work with us to be realistic about what we can get with our budget, help us look at a property for all its potential, help us avoid disasters by making sure we are making well informed choices, and made sure that when a property came along that we wanted, that we got it without over-paying for it. I really believe that we would have given up on getting a house in the suburbs we wanted if we didn’t have their help. I just wished we got them on our side a lot earlier!